Delivery Support

Shipping And Returns

Shipping plans are confirmed before each order. Final delivery method, cost, documents, and timing depend on destination, order quantity, product availability, and buyer requirements.

Shipping Methods

Sample orders are usually arranged by express courier. Bulk orders may be shipped by courier, air freight, sea freight, or a buyer-appointed forwarder. We confirm the practical option before dispatch.

Pre-Shipment Process

Confirm model, quantity, packing, delivery address, and contact person.
Check product appearance, dial, strap, basic function, and packaging condition.
Share order notes or shipment information when available.

Returns And Issues

Because watch orders may include samples, special packing, or buyer-specific requirements, returns are handled case by case. Buyers should report visible damage, shortage, wrong model, or quality concerns with photos and order records within a reasonable time after delivery.

Contact For Delivery Questions

Email shipment and order questions to sales@shopvellunor.com.